CRM Executive (12 Month FTC)
CRM Database Executive role in popular international law firm with great working culture. Great move away from InterAction. up to £33,000. London
A dynamic, friendly and proactive CRM Executive is being sought to join this international law firm. The firm have recently implemented OnePlace, which seems to be the up-and-coming system for the legal sector, and a nice step away from InterAction. They are now looking to fully rollout the CRM, and the CRM Executive will be detrimental in training the business on it’s use and encouraging best practices. The role will be an initial 12 month FTC, but given how busy the team is, there is a high chance of it going perm or being extended.
As CRM Executive, your main objectives will be to increase user engagement, encourage user behavioral change through training and comms and develop the firm’s CRM system. You will be part of a busy and friendly team. Specific responsibilities will include:
- Monitoring use adoption and usage KPIs;
- Coming up with ideas to improve engagement and improve the functionality of the system;
- Working closely with the MBD team, learning how to improve their eMarketing and BD targeting;
- Designing and delivering new training options;
- Challenging existing CRM processes.
The firm offers excellent prospects for progression and the opportunity to be creative and have your ideas heard. In return, it is looking for an individual who has previous experience working with a contact management system and delivering user training in a professional services firm. You will have worked with CRM systems, preferably OnePlace or Salesforce. This role could perhaps suit a CRM assistant looking for a step up and new challenge.
To apply for this role, send your CV to Amanda Pearson at firstname.lastname@example.org
Anthem Consulting is a boutique recruitment consultancy. We specialise in the recruitment of marketing and business development professionals in the professional services arena. Anthem provides recruitment and search capability at all levels to Director level across professional services, such as legal, accountancy, property, management consultancy, the built environment and professional bodies. We will service all marketing and business development roles including specialist roles such as client relationship management, practice management, knowledge management, InterAction and digital roles.
Anthem was set up by Frosso Miltiadou and Simone Sullivan, who are leaders in the professional services recruitment market. Between them have over 20 years’ experience in both recruitment and search. They have a formidable reputation for their honest and consultative approach; as well as their expert knowledge of the professional services market.
Anthem aims to provide transparent recruitment, consulting services and talent management programmes; that make a difference to both organisations and individuals. We believe in the importance of treating our clients and our candidates equally and building long-term lasting partnerships with both.