CRM InterAction Systems Manager

CRM Systems role – brand new CRM Manager role in a growing team.  Supporting the CRM Leader in the implementation of strategy, as well as overseeing projects. 

This international law firm has a formidable reputation in its niche. It has grown significantly in recent years, boasts an open and collegiate partnership with a low staff turnover.  In addition, it has investing heavily in growing its marketing function and has a supportive team where you would learn and grow.  This newly created CRM Systems Manager role will manage a small team, and will be involved in a number of key initiatives as the firm changes the way it gathers and interprets data to support the Partners’ growth plans.  Responsibilities include:

• Manage the day-to-day data tasks in InterAction and improve the quality of data
• Ensure data is segmented to drive highly targeted marketing communications and client reporting and underpin BD initiatives.
• Contributing to CRM’s best practice documents. Suggesting process improvements, new features and third party software.
• Conduct training and guidance to ensure InterAction best practice is adhered to, and data is GDPR compliant.
• Manage the day to day workload and effectively prioritise tasks for the data stewards. Ensure quality controls are in place for the team.

The successful candidate will have in-depth experience of using InterAction (essential).  Current/recent line management experience is also essential.  You should also demonstrate the ability to act as a trusted advisor to senior stakeholders across the business, alongside the tenacity to see projects through from beginning to end.  The firm offers a great working environment and culture, and lives and breathes its values.  It’s a great place to work and also offers hybrid working.

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To apply for this job send your CV to simone@anthemconsulting.co.uk

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