CRM Database Manager

    Location City of London - Hybrid Working

    Contract Permanent

    Salary To £60,000 + bonus and benefits

    Ref FM1644

    The CRM Manager job is a leadership role in international boutique law firm managing the firm’s CRM database (LexiNexis InterAction) and marketing systems. International remit. Hybrid working.

    This international boutique law firm is going through a major strategic change and as such this will be a really exciting time to join the marketing and business development function.  This CRM Manager role will lead on the management of the firm’s CRM Database (LexisNexis InterAction) and Vuture (e-marketing).

    Responsibilities will include:

    • Developing the firm’s CRM strategy in line with the firm’s objectives;
    • Create and implement a plan to promote best practice around CRM;
    • Change management – educating the firm around the importance of the utilising the CRM database;
    • Encouraging the use of the CRM database including training and support;
    • Researching and implementing improvements and enhancements;
    • Employ data and reporting to underpin strategic decisions;
    • Using Vuture to support on email campaigns, events and mailings;
    • Work with the global IT team to develop CRM in the global regions.
    • Potentially working on large-scale database projects;

    This role requires a candidate that meets the following requirements:

    • Proven track record of working with CRM system (Ideally InterAction) within professional services;
    • Understanding how CRM underpins business development strategy;
    • Ability to influence and promote the use of the CRM system in a global organisation;
    • Knowledge of CRM integrated, web-based marketing technology platforms.

    To apply for this role, fill out the application form below or send your CV to Frosso Miltiadou at or call on 07976 659 170.

    For more jobs like this go to our job page and also check out our LinkedIn Page!

    Fill in your details to apply.

      Attach a CV (Accepted file types: pdf, doc, docx, rtf.)